Our software is shareware. Shareware is the
concept of "try before you buy" in that you are
given a certain number of days to evaluate the software before
it expires. We hope that you find our products of high
quality and decide to register with us.
here for your registration options.
Once you have decided to register our software, you will
be sent a registration number to the email address you provided. This number is important!
Make sure you print out and save the registration number when
you receive it, just in case you ever need to reinstall the
program on a different computer with the same AOL/AIM account.
In order for us to send you your registration number, we
need to be able to send it to you! :) Please make sure
that in your AOL email preferences you have the AOL screen name
"Ignite Software" (no quotes) unblocked.
If you have never blocked any email, or you don't know about
this AOL feature, then you shouldn't have a problem. If
you ordered Extreme Messenger and do not use AOL, make sure that
your email account will accept email from IgniteSoftware@aol.com.
We cannot be held responsible for users that register but have
their email blocked. If we find that you have forgotten to
unblock "Ignite Software"
(IgniteSoftware@aol.com) from your mail preferences, we will try our hardest to reach you
another way, but we make no guarantees of any sort if we cannot
email you your registration.
email box for your Registration
Once you have ordered, watch for your
registration! It will be sent via email from screen name
Ignite Software (IgniteSoftware@aol.com). Online orders are usually fulfilled
within 24 hours of purchase, so keep your eyes peeled!
AOL Accounts (Eclipse Fader, Extreme IMs)
If your AOL account is canceled, discontinued, or
changed for any reason and you have previously registered under
another account (a different master screen name), then you are
entitled up to 2 free registration numbers to replace the
previous account(s). Please note that your previous
account must be cancelled in order for us to provide you with a
new free registration number. Please remember that we
provide up to 2 new registration numbers for previously
cancelled accounts. If you require a third, you must
re-register the program.
Create a New
Account for a current Screen Name (Eclipse Fader,
The type of AOL account that allows you to use a screen
name from a previous account will not work with the same
registration number as the one provided initially under your
original account. In order for you to use our programs
past the trial period on this newly created account from a
previously registered account, you must re-register the
software. You may have only one active account per
Deleted AIM Screen Name
We cannot provide replacement numbers for deleted or
unaccessable screen names. If you forget your registration
number for your current registered screen name, we will gladly
re-email it to you, but we cannot provide a replacement
registration number. If you need to register a new screen
name, you must order another from the
Extreme Messenger Registration form.
Unfortunately, we are unable to issue refunds for
previously purchased products. Please be aware that once a
registration number has been issued, there is no way for us to
recall or rescind a registration number that has already been
issued. Once a registration number has been issued, there is no
way for Ignite Software to be guaranteed that the product has
been uninstalled and is no longer in use. The whole
concept of shareware is that the program may be evaluated
FREE for an extended period of time. This is to ensure that
the program is working to satisfaction BEFORE payment is
submitted for the program.
We provide a license agreement in the installation
program that you must agree to in order to install the
for our software. Please read it before you install.